Terms of service

Welcome to Our Official Website: www.theoilartisans.com

Your use of this website’s services constitutes your acceptance of these Terms of Use. Please read them carefully. We offer a wide range of services, some of which are subject to supplementary special rules. When you use any functions available on this website (such as My Account, gift cards, etc.), you also acknowledge the applicable guidelines, terms and agreements for those functions (collectively referred to as the "Special Terms" hereinafter). If there is any conflict between these Terms of Use and the Special Terms, the Special Terms shall prevail. By purchasing products and/or using services on this website, you agree to be bound by these Terms of Use and all applicable policies, conditions and guidelines. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE CEASE USING THIS WEBSITE IMMEDIATELY.

Copyright Notice

All content contained in or provided through this website’s services, including text, graphics, logos, button icons, images, audio clips, text editors and more, is the property of theoilartisans.com, its affiliates or content suppliers, and protected by copyright laws of China and other jurisdictions worldwide.

You may view, download or print portions of explicitly authorized content solely for your personal non-commercial use or to facilitate product purchases. Without our prior written authorization, you are prohibited from copying, distributing, publicly displaying or disseminating any content on this website. You shall not modify or delete any copyright ownership markings attached to materials downloaded from this website.

Trademark Statement

You may access our full trademark list via the designated link. All graphics, logos, website headers, button icons, text and service names displayed on this website are trademarks, registered trademarks or trade dress of theoilartisans.com and its affiliates.

You are not permitted to use such trademarks or trade dress in connection with goods or services unrelated to this website and its affiliates in any manner that may cause consumer confusion, or to slander or damage the reputation of theoilartisans.com and its partners.

Other trademarks appearing on this website belong to their respective owners, who may have cooperative or sponsorship ties with this website and its affiliates, or no connection whatsoever. Nothing contained on this website shall be construed as an implied license granting you the right to use any trademarks featured herein without written consent from us or the relevant trademark owner.

Your Account

When using this website’s services, you are responsible for maintaining the confidentiality of your account and password and restricting third-party access to your device. You accept full liability for all activities conducted under your account and password.

Users under the age of 18 may only use this website under the supervision of a parent or legal guardian. We reserve the right to refuse service, suspend your account, delete or edit content, or cancel your orders at our sole discretion.

Risk of Loss of Goods

All purchases made on this website are governed by carriage contracts. Title to the goods and the risk of loss or damage shall pass to you upon our delivery of the goods to the carrier.

Comments, Opinions, User Submissions and Other Content

Visitors may post comments, opinions, images, suggestions, ideas, questions and other content on this website, provided that such content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing intellectual property rights, or otherwise harmful to third parties. Submissions may not contain software viruses, political propaganda, commercial solicitation, chain letters, mass junk mail or any form of spam.

You may not submit content using fake email addresses, impersonate any individual or entity, or misrepresent the source of your postings.

This website reserves the right (but shall not be obligated) to remove or edit user-submitted content, and does not conduct routine reviews of all posted materials.

If you publish content or submit materials on this website, unless otherwise agreed by us, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, fully transferable and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content.

You also authorize us and our licensed partners to use your submitted name associated with the content for display purposes as needed.

You warrant that: (1) you own or hold lawful control over the content you post; (2) all posted content is true and accurate; (3) use of the content you provide will not violate these Terms or infringe the rights of any individual or entity; and (4) you shall bear full compensation liability for any disputes arising from content you upload.

We retain the right, but have no obligation, to monitor, edit or delete any content or activity on the website, and accept no legal responsibility for content posted by you or any third party.

Formation of Contract

Placing an order via this website constitutes only an offer to purchase goods. We will send you an order confirmation email listing your order details, but the sales contract between us shall only take effect once we dispatch a shipment confirmation email notifying you that your goods have been shipped from our warehouse.

If your single order contains multiple items and we only send a shipment confirmation for part of the goods, the contract shall only apply to those shipped items. Contracts for remaining items shall not be formed until separate shipment confirmation emails are issued.

Title to the products and the risk of loss or damage shall transfer to the buyer once goods leave our warehouse.

Product Information

We strive to ensure the accuracy of all product information, but do not warrant that product descriptions or other service content on this website are fully accurate, complete, up-to-date or error-free. If the goods you receive fail to match the descriptions on this website, your sole remedy is to return the unused goods to us.

Pricing Terms

Unless otherwise marked, the market prices displayed on this website are reference retail prices calculated comprehensively based on manufacturer/supplier recommended pricing, industry market conditions and comparable pricing of similar products available elsewhere. Such market prices are estimates only and do not represent real-time pricing for the product in all regions at any given time.

For bundled sets, the displayed market price generally represents the aggregate reference price of the manufacturer’s suggested retail prices for all individual items within the bundle.

We take every measure to ensure price accuracy, but occasional pricing errors may appear in our product catalog. If the listed price on our website is lower than the actual selling price of a product, we reserve the right to handle each case individually: contacting you for consultation prior to shipment, or cancelling your order and notifying you accordingly.

Disclaimer and Limitation of Liability

Except as expressly stipulated in writing, this website and all information, content, materials, products (including software) and services contained therein or provided to you via this website are supplied on an "as-is" and "as-available" basis.

Save for mandatory statutory provisions, we make no representations or warranties of any kind, whether express or implied, regarding the operation of this website or any information, content, materials, products (including software) and services contained herein. You expressly agree to use this website entirely at your own risk.

To the fullest extent permitted by applicable law, we disclaim all express and implied warranties, including without limitation implied warranties of merchantability and fitness for a particular purpose.

We do not warrant that this website, its servers, site emails, products or software are free from viruses or other harmful components.

Unless otherwise agreed in writing, we shall not be liable for any direct, indirect, incidental, punitive or consequential damages arising out of your use of this website, its content, products or services, even if we have been advised of the possibility of such damages in advance.

Governing Law

By accessing this website, you agree that these Terms of Use and all disputes arising between you and this website shall be governed by the laws of the United States.

Dispute Resolution

All disputes arising from your access to this website or purchases of goods/services through this website shall be submitted to the competent courts of the United States for litigation.